To provide support to Operation team to meet and sustain client targets by providing accurate & timely analysis.
Customer interaction monitoring and evaluation.
Insights derived from analysis and deep dive of defect dispositions and failure modes (along with failure reasons) basis the customer interactions
Tracking compliance and variance reporting.
Ensuring implementation of action plan.
Tracking closure of corrective actions.
Continuously improving process performance metrics.
Ensuring key issues related to process is reported and corrective.
|Salary||60 Thousand To 1 Lac P.A.|
|Industry||Front Office / Executive Assistant / Data Entry|
|Work Experience||1 Years|
Huge BPO Client Of www.reachpremier.com
|About Company||Our Client is a emerging Business Process Outsourcing (BPO) Service provider, offering the most advanced services available today. They focus on applying standard architectural methods, and tools in their processes to enable clients gain the edge over their competitors. Initiated by visionary business leaders and supported by a team of professionals.|